Info about your holiday at Regitnig Hotel & Chalets
General terms, travel insurance, cancellation

Start into your holiday on the safe side

We recommend to take a travel insurance with Europäische Reiseversicherung.

ERV is the only travel insurance that currently covers the cancellation of a COVID-19 illness very unbureaucratically.

If you wish, we will be happy to take out the insurance for you as part of your reservation.

Find further information here...

CANCELLATION CONDITIONS

MONEY-BACK GUARANTEE:
If arrival is not possible due to official border closure or if the hotel is closed by official decree, you will not incur any cancellation costs. In this case, we will transfer the deposit back to you or make a rebooking for you free of charge.

All important & current information about your arrival & stay in Carinthia can be found on the Carinthia Tourist Board page.


Currently you can cancel your summer booking for Juli & August free of charge until June 8th 2021!

WE WILL RE-OPEN at 20th May 2021!!!

 

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Information on entry & quarantine regulations are changing constantly - so please inform yourself on the respective page of the responsible Foreign Office.

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For bookings from 20.05.-31.05.2021 applies:

- free cancellation or rebooking up to 1 week before arrival

- 1 week to 3 days before arrival 50

- 3 days before arrival up to the day of arrival 80 %.

In case of no-show or early departure 100% will be charged.


 

For bookings from 01.06.-30.06.2021 applies:

- free cancellation or rebooking up to 1 month before arrival

- 1 month to 7 days before arrival 70

- in the last week before arrival 90

In case of no-show or early departure 100% will be charged.

Our general cancellation conditions:

  • up to 3 months before the date of arrival free of charge

  • 3 months to 1 month before arrival date 40% of the total package price

  • 1 month to 7 days prior to arrival date 70% of the total package price

  • in the last week before the arrival date or late arrival 90% of the total arrangement price

  • In the event of early departure: 100% of the package price.


We will inform our guests about any relaxation of our cancellation conditions via our newsletter with full transparency, as well as a time window for a free cancellation!


We hope to see you again in good health at the beautiful Weissensee!


Children's discounts: Children's reductions apply with 2 full-paying adults in the room.


Furthermore, the Austrian hotel regulations apply (opens PDF).


In case of system errors, the written offer or price list applies.

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